This page can be ground breaking for social sector managers if, and it's a big if, we remember that every social worker, probation officer or whatever is herself such a manager of complex situations.

As such we all need the resource Becoming Human brings.

It's like "It's we, O Lord, what's standing in the need of prayer" .

We highlight some new friends with new ideas who'll see us through.

Start with Manfred Max-Neef's video and his comment that in every situation there are hidden resources, local skills and family ties. (We may find this latter point problematic so we need new friends with new ideas) This is bottom up economics. You don't have to go to Chile; we learn the same skill by doing it.

Michael Shooter makes sense in situations where we who live and work in them are written off or seen as mad or bad, thick or sick. Yet he, like Manfred, would see the resilience in those of us who are "imperfect, impermanent and incomplete, modest and humble with a beauty of things unconventional' That's Wabi-sabi but it fits the man

Debbie Mazhindu brings us into a world where students can learn there's a real struggle of personal responsibility in nursing and in social care. This is more than doing what we're told or taught or paid to do, or of what ought to happen than of doing what needs to be done.

Orly Benjamin's unsilencing is a sort of crisis breaker. So he won't talk. His refusal points to something hidden, to secrets or lies that keep us in the dark.So we are played with, patronised, used and humiliated. We are right to worry but only if that motivates us to get to what's really going on and become unsilenced.